Creature Factory order problem

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PatouPower
Posts: 0
Joined: Tue Jul 08, 2008 4:59 pm

Creature Factory order problem

Post by PatouPower » Tue Jul 08, 2008 5:03 pm

Hi,

Friday, I purchased the dvd creature factory, and monday I sent the money via bank transfer. The problem is, I told to my bank to put the product number with it, but they didn't. I e-mailed shop@blender.org many times to know if there was another way for them to "confirm" that I paid my Creature Factory dvd copy, but I had no answers... I would like to know what to do, now.

Thank you

pinhead_66
Posts: 17
Joined: Wed Oct 16, 2002 10:09 am
Location: Belgium

Post by pinhead_66 » Tue Jul 08, 2008 8:48 pm

hi,

Wait for a few days. For as far as I know the blender shop is not permanently manned (or womanned), so it may be a couple of days to get a responds.

I'm sure they'll sort it out. You have your order number and they have your name and adress through the blendershop login. It should be possible to trace the transaction.

greets
pin

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