File-->User Preference is not working

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Soumik100
Posts: 0
Joined: Fri Mar 29, 2013 7:33 pm
Location: India

File-->User Preference is not working

Post by Soumik100 » Fri Mar 29, 2013 7:47 pm

Hi all,
When I click on File-->User Preference blender is just stopping working. It does not even let me take screen shots. I dont find the "save runtime" either.
I am using blender 2.64. The problem details are as follows:

Problem Event Name: APPCRASH
Application Name: blender.exe
Application Version: 2.6.4.0
Application Timestamp: 5074793d
Fault Module Name: ig4icd32.DLL
Fault Module Version: 6.14.10.5179
Fault Module Timestamp: 4af8658e
Exception Code: c0000005
Exception Offset: 000329a0
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Tehrasha
Posts: 0
Joined: Wed Apr 21, 2010 6:21 am
Location: Iowa

Re: File-->User Preference is not working

Post by Tehrasha » Fri Mar 29, 2013 8:42 pm

Soumik100 wrote: Fault Module Name: ig4icd32.DLL
Looks like an Intel video driver issue. Are you running latest Intel video driver for your chipset?

stiv
Posts: 0
Joined: Tue Aug 05, 2003 7:58 am
Location: 45N 86W

Post by stiv » Sat Mar 30, 2013 12:59 am

Update (or roll back!) the video driver.

Try playing with Window Draw Method in User Prefs->System

If you cannot get to User Prefs via the File menu, you can usually get there by using the little Editor switcher dropdown .in the lower left corner of the 3D view

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